Privacy Policy

Adisilbay Online Art Gallery values the privacy of artists, collectors, buyers and website visitors. By using our website, creating an account, submitting artwork, contacting us or completing a transaction, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us and information generated when you use the website.

• Account information: name, email address, phone number, login credentials and profile information.
• Artist information: artist biography, artist statement, profile photograph, location, artistic specialization, medium, style, professional experience, exhibitions, awards and other submitted profile details.
• Artwork information: artwork images, title, medium, dimensions, year of creation, selling price, description, availability and authenticity-related information.
• Submission materials: documents, images, videos and other files provided for artist review or gallery display.
• Communication information: emails, enquiries, support messages and other correspondence with Adisilbay.
• Transaction-related information: order details, delivery information, payment status and information required to complete a sale. Payment card or banking information may be handled by third-party payment providers where applicable.
• Technical information: IP address, browser type, device information, access times, referring pages and website activity where collected by analytics, security or server tools.

How We Use Information

We may use collected information for the following purposes:

• To create, maintain and secure user and artist accounts.
• To review artist applications and verify submitted details.
• To publish approved artist profiles and artwork listings.
• To communicate regarding submissions, approvals, sales, enquiries, orders and account matters.
• To process purchases, reservations, commissions, delivery coordination and related transactions.
• To maintain artwork availability and display statuses such as Available, Reserved or Sold.
• To promote approved artists and artworks through the website, catalogues, brochures, social media, advertisements, newsletters and other publicity materials where permitted under the Artist Terms and Conditions.
• To improve website performance, usability, security and customer support.
• To prevent fraud, misuse, unauthorised access and violations of our policies.
• To meet legal, accounting, tax, record-keeping or regulatory requirements where applicable.

Artist Submissions & Public Display

Artists who submit materials to Adisilbay should understand that information approved for publication may become publicly visible on the website. This may include the artist's name, profile image, biography, artistic statement, location, artwork images, artwork details and other profile information intended for public presentation.

Artwork images and artist information may also be used for promotional purposes in accordance with the Artist Submission Guidelines and Terms and Conditions accepted by the artist. Adisilbay may apply watermarks or other protective presentation methods to artwork images displayed online.

Artists should not submit confidential, sensitive or third-party information that is not intended to be published or that they do not have permission to provide.

Cookies, Analytics & Technical Data

Our website may use cookies, session storage, analytics tools and similar technologies to keep users signed in, remember preferences, maintain cart or session functionality, understand website usage and improve performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect login, cart, account or other website functionality.

How Information May Be Shared

We do not sell personal information. We may share information only where reasonably necessary to operate the gallery and provide requested services, including with:

• Service providers supporting website hosting, email, analytics, security, storage or technical operations.
• Payment providers involved in processing transactions.
• Courier, logistics, insurance or delivery partners when required to complete an artwork delivery.
• Professional advisers, accountants or legal representatives where necessary.
• Government authorities, courts or regulators where disclosure is required by applicable law or valid legal process.
• Buyers and artists to the limited extent necessary to complete a confirmed artwork transaction.

Payments, Orders & Transaction Records

When an artwork is purchased, we may collect and retain order information, delivery details, payment status, artwork details, pricing, commission-related records and transaction history. Such records may be retained where necessary for order fulfilment, accounting, dispute handling, fraud prevention and legal obligations.

If a third-party payment gateway is used, payment information submitted directly to that provider is also governed by the provider's own privacy and security terms.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including maintaining accounts, artist records, artwork listings, transaction history, communications, legal records and dispute documentation.

Some information may remain in archived, backup, accounting or transaction records even after an account, artwork or profile is removed where retention is reasonably necessary or legally required.

Data Security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, misuse or loss. Passwords should be stored using secure password hashing and access to administrative areas should be restricted to authorised users.

No online service, transmission method or storage system can be guaranteed to be completely secure. Users are responsible for keeping their login credentials confidential and for notifying us promptly if they believe their account has been compromised.

Your Choices & Rights

Subject to applicable law and the nature of the information involved, you may contact us to request access to, correction of, updating of or deletion of personal information you have provided.

Artists may also contact us to request changes to published profile information, artwork availability or artwork pricing. Certain information may need to be retained for transaction, legal, accounting, security or dispute-resolution purposes.

Marketing communications may be stopped by contacting us or using any unsubscribe option provided in the communication.

Children's Privacy

Adisilbay Online Art Gallery is intended for users who can lawfully enter into agreements and submit information for gallery, purchasing or artist-related purposes. We do not knowingly seek to collect personal information from children without appropriate parent or guardian involvement where required.

External Links & Third-Party Services

Our website may contain links to third-party websites, social media platforms, payment services or other external services. Adisilbay is not responsible for the privacy practices, content or security of those third-party services. Users should review the privacy policies of the relevant third parties before providing information to them.

Changes to This Privacy Policy

Adisilbay may update this Privacy Policy when necessary to reflect changes in our website, services, business practices or legal requirements. Significant updates may be communicated through the website, email or other appropriate means. The effective date shown at the top of this page indicates the latest version.

Contact Us

For privacy questions, correction requests, artist information updates or concerns about how your information is handled, please contact:

By continuing to use Adisilbay Online Art Gallery or submitting information through our services, you acknowledge that you have read and understood this Privacy Policy.